Quick Summary
Connect AI to WhatsApp via Baileys protocol
- QR code authentication
- Multi-file auth state persistence
- Media handling (images, audio, video, documents)
Matrix
Decentralized Matrix protocol support
- Decentralized/federated
- End-to-end encryption
- Thread support
Capability Comparison
| Capability | Matrix | |
|---|---|---|
| Direct Messages | ✓ Yes | ✓ Yes |
| Group Chats | ✓ Yes | ✓ Yes |
| Media Messages | ✓ Yes | ✓ Yes |
| Voice Messages | ✓ Yes | — No |
| Reactions | — No | ✓ Yes |
| Thread Support | — No | ✓ Yes |
| Native Commands | — No | — No |
| Text Limit | 4096 chars | 4096 chars |
| Protocol | @whiskeysockets/baileys | matrix-bot-sdk |
Access Control Policies
DM Policies
allowlistpairingopen
Group Policies
allowlistopen
Matrix
DM Policies
allowlistpairingopen
Group Policies
allowlistopen
Best Use Cases
Choose WhatsApp for:
- Personal AI assistant
- Family group automation
- Business customer support
- Team communication
Choose Matrix for:
- Privacy-focused teams
- Open source communities
- Self-hosted environments
Use with AI Providers
Both channels work with all OpenClaw AI providers:
Frequently Asked Questions
Which is better for AI assistants, WhatsApp or Matrix?
Both work well with OpenClaw. WhatsApp is better for personal ai assistant, while Matrix excels at privacy-focused teams. Consider your audience and feature requirements.
Can I use both WhatsApp and Matrix with OpenClaw?
Yes! OpenClaw supports multiple channels simultaneously. You can connect the same AI assistant to both WhatsApp and Matrix, allowing users to interact through their preferred platform.
Which has better group chat support?
Both support group chats. WhatsApp uses allowlist, open policies, while Matrix uses allowlist, open.